(CSR) Templates sending out customers emails (Quotes, Paused Waiting, Etc.)
Learn strategies for improving customer relations through dynamic, automated email templates for sending quotes, updating customers on paused orders, and more.
Written by Jesse Avitia
Updated at October 2nd, 2024
Templates are a used in the context of word Customer Service Representation (CSR) to send out customer emails such as quotes, paused waiting, etc.
- ETA on Parts Arrival
- Quote Follow up
- Quote of Repairs
- Quote from PM Recommendations.
This can be found on your communication tab under message. This helps out the whole CSR team and have everyone follow the same templates when sending out customers emails.
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