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(CSR) Look-up Parts TVH

Published January 17th, 2024 by Jesse Avitia

This article will help you the basics on looking for the parts and ordering. https://irmn.com/default.aspx Log In to your account.

https://www.bigjoesupport.com Log in with your username and password. Once Logged in, Click on the Sign In tab Log in and it will send you to the home screen. Looking for parts we will be clicking on Parts Catalog. Click and will be taken to a new portal. Browse for the correct unit that you will be in need. (Exp: LPT-33, J1-16

(CSR) Look-up parts (Linde)

Published December 29th, 2023 by Jesse Avitia

This article will help you the basics on looking for the parts and ordering. Website (https://kion.my.site.com/login?ec=302&startURL=%2Fs%2Fafter-sales-home) Log in with your username and Password Once Logged in, Click on the Linde Link tab Log in and it will ask for your dealer location (Select only the location you established)

(CSR) Templates sending out customers emails (Quotes, Paused Waiting, Etc.)

Published September 19th, 2023 by Jesse Avitia

Templates are a used in the context of word Customer Service Representation (CSR) to send out customer emails such as quotes, paused waiting, etc. ETA on Parts Arrival Quote Follow up Quote of Repairs Quote from PM Recommendations. This can be found on your communication tab under message. This helps out the whole CSR team and have everyone

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Jesse Avitia

(CSR) Look-up Parts TVH

Published January 17th, 2024 by Jesse Avitia

(CSR) Look-up parts (Big Joe)

Published December 29th, 2023 by Jesse Avitia

(CSR) Look-up parts (Linde)

Published December 29th, 2023 by Jesse Avitia

(CSR) Templates sending out customers emails (Quotes, Paused Waiting, Etc.)

Published September 19th, 2023 by Jesse Avitia