Equipment Basics
1. Q: What's the difference between a pallet jack and a forklift?
A: Pallet jacks are for ground-level transport over short distances. Forklifts lift and move heavier loads, and across greater heights and distances.

2. Q: I need a forklift. How do I know which type is right for my warehouse?  
A: Consider load weight, lift height, indoor/outdoor use, aisle width, and fuel type (electric, propane, etc.). Our guide can help: [Link to forklift selection guide]

3. Q: What safety features should I look for in a forklift?
A: Seatbelts, overhead guards, backup alarms, lights, and clear visibility masts are essential. Additional features like stability systems and speed limiters may be relevant for your setup.  

4. Q: Do you offer used or refurbished forklifts?
A: Yes! Browse our selection here https://www.totalwarehouse.com/new-and-used-forklifts/

Pricing and Purchasing 

6. Q: Can I finance or lease a forklift?  
A: Absolutely! We offer multiple flexible options. Contact us to learn more. https://www.totalwarehouse.com/contact/

7. Q: What's your return policy?
A: Review our terms & conditions here: https://www.totalwarehouse.com/Documents/Terms/Rental_Terms.pdf

8. Q: Is there a warranty on your products? 
A: Yes, standard warranties vary by product type. You can find details on https://www.totalwarehouse.com/Documents/Terms/Terms.pdf or in the product description.

Shipping and Delivery
9. Q: What are your shipping costs?
A: Shipping depends on size, weight, and destination. For more information, contact us. https://www.totalwarehouse.com/contact/

10. Q: How long does it take to receive my order?
A: Delivery times vary by product and location. Check stock availability in our showroom https://www.totalwarehouse.com/new-and-used-forklifts/, or contact us for estimates. https://www.totalwarehouse.com/contact/

11. Q: Do you offer expedited shipping? 
A: Yes, in some cases. For more information, contact our team. https://www.totalwarehouse.com/contact/  

12. Q: Can I track my shipment?
A: Yes, tracking information will be provided once your order has shipped.

Technical Support and Troubleshooting
13. Q: My forklift isn't working properly. What can I do?  
A: For any service information, please contact our team for assistance. https://www.totalwarehouse.com/contact/

14. Q: How often should my forklift be serviced?
A: Refer to your owner's manual or our maintenance guide. For any service or maintenance questions, please contact us. https://www.totalwarehouse.com/contact/

15. Q: Can I order replacement parts online?
A: Yes! Need help identifying parts? Contact us!   https://www.totalwarehouse.com/contact/

16. Q: Do you offer on-site forklift repairs?  
A: Yes, we offer repair services within our service areas. To schedule a service, contact us.  https://www.totalwarehouse.com/contact/

Rental Options
17. Q: Do you offer forklift rentals?
A: Yes, we offer short and long-term rentals on a variety of forklifts. https://www.totalwarehouse.com/warehouse-forklift-rentals/

18. Q: What are the benefits of renting a forklift?  
A: Renting is ideal for temporary needs, trying different models, and avoiding high upfront costs. Visit our rental page for more information.  https://www.totalwarehouse.com/warehouse-forklift-rentals/

19. Q: How much does it cost to rent a forklift?
A: Rental rates depend on the model, capacity, rental period, and location. Contact us for a quote https://www.totalwarehouse.com/contact/

20. Q: Do I need special certification to rent a forklift? 
A: Yes, all forklift operators must have proper OSHA-compliant training and certification. Total Warehouse provides top-quality training and certification; please visit our training page for more information. https://www.totalwarehouse.com/forklift-training-certification/

Warehouse Layout and Design
21. Q: Can you help design an efficient layout for my warehouse?
A: Yes, we offer consulting services to optimize your space for material flow and storage. Visit our Storage page for more information.  https://www.totalwarehouse.com/storage/